Payments

Operational
Identified
Processing error if Tip and Amount Due (2 separate transactions) are processed within 3 minutes. Working with Authorize.net.
December 22, 2025
Identified
Checkout Fee added to Admin bookings.
December 2, 2025
Resolved
Duplicate customer profile checkout error. Authorize.net handling corrected. Checkout details are now logged in Bookings > Details > HISTORY.
December 27, 2025
In Progress
Partial amount refunds in edit Booking.
December 27, 2025
In Progress
Add/Edit Card on File in edit Booking.
December 27, 2025
In Progress
Promo code placeholder add "Gift Cards".
December 27, 2025
In Progress
Adult / Youth experience pricing option.
December 27, 2025

Bookings

Operational
Added
HISTORY added to edit Booking > Details
December 27, 2025
Added
OUTREACH added to edit Booking. For details notes and status tracking of customer communications.
December 16, 2025
Added
NOTIFICATIONS added to edit Booking. For tracking outgoing email and sms customer notification events.
December 10, 2025
In Progress
Rebook, add change experience and price difference handling.
December 27, 2025
In Progress
Open Date option for booking widget and Rebook.
December 27, 2025

Operations

Operational
Identified
Experiences with multiple balloon and pilots currently can only book one experience with the same date and start time.
December 16, 2025
Resolved
Guest Max can be exceeded in booking widget if date selected first.
December 19, 2025
Resolved
Single Pilot experiences can be overbooked on same date and start time.
December 9, 2025
In Progress
Manifest: Closed date record of bookings.
December 27, 2025
In Progress
Use balloons largest to smallest as guests exceed balloon caps. Reflect usage in Admin widget date popup.
December 27, 2025